One of the most obvious questions that you may be asked – particularly if you are in the service industry (restaurants, bars, etc.) is “why are you open?” This may be followed by statistics or comments about your stupidity. So, what do you say to those people?
Firstly, don’t be confrontational. Hopefully, these people are trying to be health and safety conscious and not simply trying to pick a fight out of boredom. Secondly (and assuming that you are taking all necessary safety recommendations from the FDA and CDC, let them know that you are just as concerned about Coronavirus as they are which is why you are following FDA and CDC recommendations to the T. Make this person feel heard. Thirdly, if they continue to argue, let them know that you are a small business and the only solution available to you to support your family and contribute to the economy is to reopen your business. Once again, reiterate that you are following all safety procedures and thank them for their concern.
Remember – everyone is a little “wound up” after being in quarantine for so long, so it won’t be unusual to find people who are just looking for an argument as a way to relieve tension.